HOW DO YOU SHIP MY GOODIES?

We ship Monday to Friday, except on holidays or as stated otherwise.
We use Royal Mail to get your treats to you.
Standard Delivery costs £3.49 with Royal Mail.
If you’re in the Scottish Highlands, British Islands, or Northern Ireland, there might be extra charges, but don’t worry, we’ll calculate that at checkout.
Orders over £29.99? Congrats, you get FREE delivery! (But sorry, this might not apply to some places like Scottish Highlands, and Northern Ireland).
Sorry, FREE Shipping codes don’t work for certain postcodes in Scottish Highlands, and Northern Ireland.
Got questions about delivery? Shoot us an email at [email protected] or give us a ring at 01900 815599.

HOW LONG TILL I GET MY PACKAGE?

We aim to send out your order on the same or next working day.
Once it’s on its way, we’ll ping you an email to let you know.
Usually, with our standard delivery, you’ll have your paws on your order within 2 to 5 working days.
If it hasn’t arrived in 5 working days, hit us up.

EUROPEAN SHIPMENTS
Unfortunately, due to Brexit changes, we can’t send to Europe right now.Payment Info for Snif Snax

HOW CAN I PAY?

We take most major credit and debit cards, and PayPal.

IS IT SAFE TO BUY ONLINE?

Yep, all our online transactions are secure as a bone.

Orders and Returns at Snif Snax

HOW DO I ORDER?

Add what you want to your basket and check out online.
Or just give us a bell and we’ll sort it over the phone.

DO I NEED AN ACCOUNT?

Nope, you can check out as a guest. But hey, having an account means you can track your orders easier and speed up future checkouts.

WHO DO I CONTACT IF I NEED HELP?

Got questions about your order? Just drop us a line:

Email: [email protected]
Call: 01900 815599

CAN I CHANGE OR CANCEL MY ORDER?

Sure thing! If it hasn’t left us yet, we can make changes or cancel it for you.

DO YOU DO SPECIAL OFFERS?

Absolutely! Sign up to our mailing list for all the juicy deals.

HOW DO I TRACK MY ORDER?

If there’s a tracking number, we’ll send it to you via email or text.

WHAT IF I WANT TO RETURN OR GET A REFUND?

Let us know within 14 days. We want you (and your furry friend) to be happy! If something’s off with the product, we’ll refund or replace it.
If it’s our oopsie, we’ll cover the return postage. Just make sure the product is in good shape for the refund.

OFFER TERMS & CONDITIONS
25% Off for New Email Subscribers

Get a 25% discount code when you sign up!
One per customer. We don’t like spam, so please don’t sign up with multiple email addresses.
Use it once per customer.
Can’t combine with other discounts.
Feel free to unsubscribe anytime!